ServiceTitan Marketing Pro and ServiceTitan Phones Pro are new upload-on merchandise that ServiceTitan believes will take domestic offerings corporations to the next stage. ServiceTitan Marketing Pro helps agencies on ServiceTitan leverage all of the homeowner and consumer data they have internal of ServiceTitan on the way to supply hyper-targeted and personalized advertising and marketing campaigns. ServiceTitan Phones Pro helps corporations on ServiceTitan reimagine the complete telephones and contact reserving revel in to enhance service performance and optimize each unmarried purchaser interaction.
“Our clients had been able to supply tremendous homeowner reports and develop their groups with ServiceTitan; however, many have the preference to reach even extra heights, and riding patron loyalty via frictionless, hyper-personalized interactions will help them get there,” stated Vahe Kuzoyan, president and co-founder of ServiceTitan. “Our Pro products assist them in doing simply that, with the aid of empowering home offerings businesses to run their business like a seasoned at every part of the client lifecycle, from a telephone call to payment.”
ServiceTitan Marketing Pro has pre-constructed, curated email content that has been tested through industry specialists. End-to-cease e-mail campaigns may be built out and automatic in only mins. Real ROI is tracked at every section of the homeowner lifecycle and consists of revenue attribution and e-mail overall performance. With its Audience Builder characteristic, ServiceTitan Marketing Pro can triangulate around any customer statistics in ServiceTitan — like unsold estimates, getting old system, and expiring memberships — and deliver computerized, hyper-targeted emails homeowners.
Email, name, and process performance information are mixed to offer a complete advertising marketing campaign performance. “Each Marketing Pro marketing campaign that we have carried out has generated at the least 10 times extra sales than the cash we spent on advertising and marketing,” said Tom Howard, president of Lee’s Air and an early adopter of ServiceTitan Marketing Pro.
ServiceTitan Phones Pro brings the entire telephones and booking experience proper into ServiceTitan without separate, disconnected gear. The seamlessly incorporated phones enjoy boosts CSR efficiency by eliminating the want to click any name bubbles or reclassify calls. Other features, including advanced reporting, real-time transcription, and sentiment analysis, allow customers to have an extra perception of homeowner needs.
ServiceTItan Marketing Pro and ServiceTitan Phones Pro create the ultimate virtual toolbelt to minimize friction at each step of the customer journey. By replacing the conventional telephone revel in, ServiceTitan Phones Pro eliminates the want for landlines with embedded VoIP generation, bearing in mind real-time coaching tools and actionable indicators to greatly lessen client preserve times and boom-booked jobs. “Phones Pro saved us from bolting together multiple separate merchandises and gave us an included machine which has elevated efficiency throughout the board,” stated Steve Stewart of Southern Comfort Mechanical, an early adopter of ServiceTitan Phones Pro. “With that new Pro merchandise, you really don’t want to be a virtual marketer to a marketplace like a Pro, and also you don’t want a separate smartphone device to e-book jobs like a Pro,” Kuzoyan stated.
ServiceTitan is a software program company constructed to boost up the $400B home service region. ServiceTitan’s stop-to-quit software suite consists of CRM, sensible dispatch, custom reporting, advertising automation, a mobile answer for field techs, and accounting integrations with Sage Intacct and QuickBooks. ServiceTitan raised the biggest task spherical of a SaaS enterprise within the records of Southern California ($165 million Series D) led with the aid of Index Ventures, with participation from Dragoneer and T. Rowe Price and present investors Battery Ventures, Bessemer Venture Partners, and ICONIQ Capital.