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Category: Customer Service

    Apple Stores Hit With Complaints of Sliding Customer Service

    Apple Stores Hit With Complaints of Sliding Customer Service

    Web Smith's recent enjoy at his nearby Apple shop inside the suburbs of Columbus, Ohio, has been exercising in frustration. There was the time he visited the Easton Town Center area to shop for a

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    OnSIP Wins 2019 Excellence in Customer Service Award

    OnSIP Wins 2019 Excellence in Customer Service Award

    OnSIP, main unified communications as a carrier (UCaaS) provider, introduced today it has been named a winner within the 2019 Excellence in Customer Service Awards provided by way of Business Intelligence This annual enterprise awards

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    15 Hotels with the Best Customer Service

    15 Hotels with the Best Customer Service

    The luxurious Inn chain has 91 luxury accommodations and resorts spanning 30 countries and territories. “What is Ritz Carlton’s] mystery? The fact is, it doesn’t have a secret. The inn’s customer support standards are posted

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    Attention Retailers: Secrets of Good Customer Service Revealed

    Attention Retailers: Secrets of Good Customer Service Revealed

    If you’re a store, you don’t want me to tell you how aggressive the enterprise has to grow to be. Providing awesome retail customer support has usually been essential to business owners who take delight

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    Square acquires conversational AI startup Eloquent Labs

    Square acquires conversational AI startup Eloquent Labs

    Square has obtained conversational synthetic intelligence startup Eloquent Labs to help its traders enhance customer service. Eloquent Labs, which raised a $1.5 million seed spherical lower back in early 2017, offers small businesses a conversational

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    How related are you to your logo’s customer service?

    How related are you to your logo’s customer service?

    My last put-up here generated some fantastic conversations with readers, mainly amongst those who desired to head deeper into the concept of marketing-as-service and a way to make that manifest even whilst you’re coping with

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    Transform Your Customer Service Into A Five-Star Experience

    Transform Your Customer Service Into A Five-Star Experience

    An enterprise’s lifeblood is its customers. Which manner that if a patron’s not glad — or worse, if many clients aren't glad — then no one’s glad. While customer dissatisfaction isn't always something organizations need

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    J.D. Power Once Again Recognizes Deltek for Providing

    J.D. Power Once Again Recognizes Deltek for Providing

    The main worldwide company of software and solutions for project-based businesses announced today that it'd been identified via J.D. Power for presenting “An Outstanding Customer Service Experience” for its Assisted Technical Support in 2018. Developed

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    Becoming the Best: Excellent Customer Service Always Wins

    Becoming the Best: Excellent Customer Service Always Wins

    The Ritz-Carlton is arguably one of the most recognizable manufacturers within the globe. The hotel chain has built recognition as a pacesetter in luxury in the tour enterprise, so it can be unexpected to study

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    T-Mobile, Sprint promise 1,600 jobs with new New York-based totally customer service center

    T-Mobile, Sprint promise 1,600 jobs with new New York-based totally customer service center

    Makan Delrahim to FBN: DOJ looking at 'failing firm defense' in Sprint, T-Mobile merger FBN's Charlie Gasparino talks to the Department of Justice Antitrust Chief Makan Delrahim to assess the potential Sprint merger with T-Mobile.

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