The IT services organization Tata Consultancy Services (TCS) said it had deployed an integrated answer for India Post that has helped modernize a community of extra than 1. Five lakh put up places of work within the country. In 2013, the Mumbai-primarily based business enterprise had announced receiving an over Rs 1, a hundred- crore multi-12 months agreement from the Department of Posts (DoP) for a cease-to-end IT modernization program. The partnership becomes geared toward equipping India Post with modern-day technologies and structures to enable it to offer greater offerings to clients in an effective way.
“At the coronary heart of this alteration is the Core System Integration (CSI) application designed and implemented via TCS. This involved deploying an integrated ERP solution that caters to mail operations, finance, and accounting, and HR capabilities and connects its vast network of greater than 1.5 lakh submit workplaces, making this the largest disbursed e-postal network in the world,” TCS said in an announcement.
The included answer helps requirements of over 5 lakh personnel, offerings over 40,000 concurrent users, and processes over 3 million postal transactions a day, making this one of all the most important SAP implementations globally it brought. On the front-give up, TCS stated, it has carried out its Point of Sale (PoS) solution throughout 24,000 post places of work with over 80,000 PoS terminals and has also built an internet portal with consignment tracking competencies, and installation a multi-lingual name center for customer support.
“A critical objective of the transformation is to apply the department’s kingdom-extensive attain to pressure financial inclusion and accessibility of citizen services in far off areas. “This is being achieved thru over 1. Three lakh DARPAN 1 hand-held gadgets that Gramin Dak Sevaks use to provide postal, banking, insurance, and cash management services in far off villages, even the ones without network connectivity,” TCS said.
TCS Business Group Head (Public Services) Debashis Ghosh stated postal services worldwide are reinventing themselves to stay applicable to new technology within the virtual technology. “We are proud to have partnered with the Department of Posts in this pioneering, assignment mode initiative to construct an international magnificence, a future-prepared virtual platform that the kingdom may be pleased with. With this, the branch can offer clever postal offerings, enriched purchaser reports, and modern fee-delivered services to the residents of India,” he brought.
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